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Terms and Conditions

1. General

  1. This document (“Terms”) constitutes an agreement between you and FLIN Financing, the registered trade name of FLIN Financing Corporation, a corporation organized and existing under the laws of the Republic of the Philippines and currently undergoing registration with the Securities and Exchange Commission (“SEC”), which sets out the terms and conditions governing your use of and access to: i. the electronic platforms owned and operated by the Company (“FLIN”); and ii. the products and services offered by the Company and third parties who collaborate with, or collaborate with, the Company through FLIN (“Services”).
  2. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
  3. The then-current version of the Terms will be available through FLIN and on the Company’s official website at www.flin.ph (“Website”), and you agree that it is your sole responsibility to check for any updates to the Terms.
  4. Our Privacy Policy also governs how you use our Services and explains how we collect, maintain, and disclose information resulting from your use of our Services.
  5. Your agreement with us includes these Terms and our Privacy Policy (“Agreement”). You have read and understand the Agreement and agree to be bound by it.
  6. If you do not agree with (or cannot comply with) the Agreement, then you may not use the Services. Please notify us by email at support@flin.ph so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use our Services.
  7. Although we may notify you of significant changes we make to these Terms and Conditions electronically, you are still responsible for reviewing these Terms and Conditions periodically. You can view our most current Terms and Conditions at any time on our Website and/or app. All amendments, additions, and revisions will be effective upon posting on our Website and/or app. If you use the Services after we publish such amendments, additions, or revisions, you are deemed to have read and agreed to the most recent version of the Terms and Conditions, the Privacy Policy, and any other policies and guidelines, notices, circulars, and announcements we may issue to you from time to time. If you do not agree to such amendments, additions, or revisions, you must close your Account and stop using any Services.
  8. These Terms and Conditions will become effective and legally binding on the date specified when: i. the Customer creates an Account or logs in electronically to our platform, expressly accepting the Agreement in writing or electronically; or ii. uses the Services in any other manner. Thereafter, these Terms and Conditions will continue to apply until you terminate your use of the Account or Services. Your agreement to these Terms and Conditions will confirm that you fully understand and accept all the provisions contained in these Terms and Conditions. If you do not understand any of these Terms and Conditions, you are advised to seek independent legal advice.
  9. You agree that by using our Services you will be subject to all applicable legal requirements. You are solely responsible for understanding and complying with all laws, rules and regulations of your home country and Account Jurisdiction that may apply to you in connection with your use of our Services, which will include, without limitation, laws governing payment services, anti-money laundering or anti-terrorist financing requirements, consumer protection, data protection laws, anti-discrimination, gambling, false advertising, the illegal sale or purchase or exchange of any goods or services, and those related to export/import activities, taxes, or foreign currency exchange or licensing.
  10. We may at any time close, suspend or restrict your access to the use of the Services if we suspect that you may have committed a breach of this Agreement or any other agreement you have entered into with us or in accordance with proprietary monitoring used by us when assessing the risks associated with your transaction activity.
  11. We may close your Account if your account becomes inactive.
  12. You acknowledge and agree that FLIN has the right to access and disclose personal data relating to you to third parties to comply with all applicable laws and lawful requests from government and/or other regulatory authorities, and/or to provide FLIN services or protect FLIN, its customers and other users.
  13. These provisions are of a continuing nature.

2. Eligibility And Account Registration

  1. To be eligible to use FLIN and/or the Services, you must: i. be at least 18 (eighteen) years of age at the time of accessing and/or using FLIN and/or the Services; and ii. have the legal capacity to accept the Terms under the laws applicable to you; or iii. in the case of a legal entity other than an individual, have full legal capacity (including obtaining the necessary consents) to accept the Terms.
  2. You represent that all information provided during registration is true, accurate, and complete. In accordance with the Anti-Money Laundering Act (AMLA) of the Philippines (R.A. 9160), we reserve the right to conduct “Know Your Customer” (KYC) procedures and request additional documentation at any time.
  3. By accessing and/or using FLIN, you represent and warrant to the Company that you are an Eligible User.
  4. Despite being an Eligible User, the Company reserves the right to limit your access and/or use of FLIN and/or the Services in accordance with the Terms at the Company’s sole discretion.

3. Data Delivery

You are solely responsible for ensuring that any data, documents or other information, whether electronic or otherwise, that you transmit to the Company or through FLIN and/or the Website: i. is complete, true and accurate in all respects at all times; ii. where applicable, is provided within a reasonable time; iii. is not false, misleading or deceptive in any respect at all times; and iv. does not omit anything that affects or may affect the meaning or significance of such data, documents or other information in any respect at all times.

4. Compliance with Applicable Laws & Credit Reporting

  1. FLIN operates in strict accordance with the Truth in Lending Act (R.A. 3765). All credit-related transactions will be preceded by a Disclosure Statement.
  2. In accessing and/or using FLIN and/or the Services, you agree that it is your sole responsibility to ensure your compliance with the following at all times: i. the Terms; and ii. any applicable laws and regulations (both within and outside The Philippines).

5. Data Collection

  1. Your data is collected and processed in accordance with the Data Privacy Act of 2012 (R.A. 10173).
  2. In order to fully access and/or use the Services, you must first register an account with the Company (“Account”), which requires you to provide us with data relating to you, including: i. your full legal name; ii. date of birth; iii. residential/registered address; iv. Resident Identity Card number; vi. contact details, including your email address and mobile phone number where you can be contacted; vii. other information that may be required to verify the data you provide.
  3. You may refer to the Company’s Privacy Policy available at www.flin.ph for details on how the Company collects, uses, stores and protects personal data held by the Company.
  4. The Company reserves the right to request further information from you regarding your Account (whether active or inactive) at any time.

6. User Obligations

  1. You agree to use the Services only for lawful purposes.
  2. You are prohibited from using the platform for any fraudulent activities, money laundering, or any action that violates Philippine penal laws.
  3. You must not attempt to gain unauthorized access to any part of FLIN or its associated systems or networks.

7. Data Collection and Privacy

  1. Personal and Financial Data Collected:
    1. ID card
    2. Taxpayer Identification Number (TIN)
    3. Annual Tax Return Report
    4. Bank Account Information
    5. Checking account
    6. Certificate of Employment
    7. Educational Certificate
    8. Salary slip
    9. Credit History
    10. Unpaid Loan Details
  2. Use of Data:
    1. Verifying your identity and eligibility for our services.
    2. Assess your financial profile and creditworthiness.
    3. Process and manage your debt relief and loan applications.
    4. Comply with applicable laws and regulations, including reporting to relevant authorities.
    5. Improving our services to better meet your needs.
  3. Data Protection:
    1. Encryption: All sensitive data is encrypted during transmission and storage.
    2. Access Control: Only authorized personnel have access to your data.
    3. Data Minimization: We collect and store only the data necessary for the purposes outlined.
    4. Regular Security Audits: Our systems are regularly tested and audited to ensure compliance with data protection standards.
  4. Data Sharing:We do not sell, rent, or trade your personal data with third parties. We may share your data under strict and confidential agreements with the following:
    1. Local Legal Authorities: To comply with legal requirements.
    2. Bureaus and Service Providers: To provide and improve our Services.
    3. Business Partners: For joint marketing, promotional activities, and activities supporting and facilitating post-disbursement processes in connection with our Services.
    4. Professional Advisors: Including lawyers, auditors, and insurance companies.
    5. For purposes of loan funding and internal financing arrangements. For the avoidance of doubt, FLIN acts as the direct lender to customers.
  5. Data Storage:Your personal data will be retained for as long as necessary to fulfill the purposes outlined above, or as required by applicable law. After the retention period expires, your data will be securely deleted or anonymized.
  6. Your rights:You have the right to:
    1. Access, update, or correct your personal data.
    2. Withdraw consent for certain data uses, if applicable.
    3. Request deletion of your personal data, subject to legal requirements.
    4. To exercise your rights, please contact us at support@flin.ph.

8. Funding and Transactions

  1. Account Funding Method:Borrowers are provided with a Dedicated Settlement Wallet. They can visit a branch and obtain account statements if needed. The money transfer is executed through a creator/checker system via API. The creator is FLIN, and the checker is the borrower. This is an escrow account where the borrower cannot transfer money unless FLIN arranges the transfer.
  2. Transaction Limits and Procedures:There are no transaction limits. The loan amount is negotiated and settled with the lender, or the financial institution from which the borrower has taken out their existing loan.
  3. Fees Associated with Transactions and Services:Details of all costs will be provided during the application process and will be transparently stated in the Principle Approval (IPA) and loan agreement.
    1. Success Cost (Variable Setup Cost)
    2. Capitalization Amount
    3. Processing Fee
    4. Documentary Stamp Tax (DST)

9. Temporary Suspension and Termination of Account

  1. We reserve the right to suspend or terminate your account without prior notice for violations of these Terms, fraudulent activities, or suspected violations of AMLA regulations and other applicable laws and regulations.
  2. Account Closing Process:The account will be successfully closed after the borrower has paid off all outstanding loan amounts, either through upfront payment or by completing all installments as stated in the loan agreement.

10. Responsibility and Compensation

  1. Limitation of FLIN Liability:To the extent permitted by law, the Company, FLIN, its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:
    1. Use or inability to use the Services;
    2. Unauthorized access to or alteration of your transmissions or data;
    3. Statements or actions of any third party on the Service;
    4. Anything else related to the Services.
  2. User Compensation Obligations:You agree to indemnify, defend and hold harmless the Company and FLIN, its directors, officers, employees and agents from and against all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from:
    1. Your use and access to the Services;
    2. Your breach of any provision of these Terms and Conditions;
    3. Your violation of any third party rights, including without limitation any copyright, property, or privacy right;
    4. Any claim that your use of the Services caused harm to a third party.

11. Changes to the Terms and Conditions

  1. How and When Terms and Conditions May Be Changed:FLIN reserves the right to change these Terms and Conditions at any time. Unless otherwise stated, changes will be effective immediately upon posting on the website. You are responsible for reviewing these Terms and Conditions periodically.
  2. User Notification Process for Changes:The Company and FLIN are not responsible for notifying users of any changes to the Terms and Conditions. Users should check the Terms and Conditions periodically for any changes.

12. Others

  1. Transfer of Rights and Obligations:FLIN may assign their rights and obligations under these Terms and Conditions to any party without your notice. You may not assign your rights or obligations under these Terms and Conditions without the prior written consent of the Company and FLIN. FLIN does not endorse or assume liability for any third-party content or their compliance with Philippine laws.
  2. Severability Clause:If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be severed from the remainder of the Terms and Conditions, which will remain in full force and effect.
  3. Waiver of Rights:The failure of FLIN to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. A waiver of any provision of these Terms and Conditions shall be effective only if in writing and signed by a party of FLIN.
  4. Translation and Conflicts Between Versions:These Terms and Conditions may be translated into other languages for your convenience. However, the English version will prevail in the event of any conflict or discrepancy between the English version and the translated version of these Terms and Conditions.
  5. Electronic Signatures:In accordance with the Electronic Commerce Act of 2000 (R.A. 8792), electronic signatures and documents shall have the same legal effect as physical ones.

Conclusion

By using FLIN services, you agree to be bound by these Terms and Conditions. If you have any questions or require further clarification, please contact us at care@flin.ph.
Contact Information :
Company Name : FLIN Financing Corporation, operating under the brand name FLIN
Company Registration Number :
Address : … 191 2ND FLOOR #25D ZETA BUILDING SALCEDO ST. LEGASPI VILLAGE SAN LORENZO, CITY OF MAKATI, FOURTH DISTRICT, NATIONAL CAPITAL REGION (NCR), 1229
Contact Email : support@flin.ph
Phone number : …